Onxbet Privacy Policy

Onxbet.ws ("onxbet", "we", "us") operates a trusted online Sports Betting platform for bettors in Bangladesh. We believe protecting each member's personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy ("Policy") explains what information onxbet collects about you, how we use it, and how we keep it secure.

This Privacy Policy is of our Terms & Conditionsis an integral part of. By creating an account or using onxbet's services, you are considered to have accepted this Privacy Policy. Please take a moment to read it in full — this isn't just boring legal text, it's something you genuinely need to know for your own benefit.

Onxbet operates under an international gaming license and adheres to international data protection standards. We are committed to processing your information in a transparent, fair, and minimal manner — collecting only what is strictly necessary.

Onxbet collects your information in two ways — directly through what you provide to us, and automatically through your use of the platform.

The information you provide at registration must be accurate and complete. Providing false information is a violation of both onxbet's Privacy Policy and Terms & Conditions. Identity documents collected during the KYC process are used solely to verify your age and identity, and are stored with the highest level of security.

Onxbet uses the information it collects for the purposes listed below. Each purpose is specific and directly tied to your experience on the platform.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process betting services, deposits, and withdrawals.
• KYC Verification: To verify your identity and age, as required by law.
• Fraud Prevention: To detect and prevent fraudulent activity.
• Customer Support: To address your questions, complaints, and support needs.
• Bonuses & Promotions: To deliver offers that are relevant to you.
• Legal Compliance: To meet regulatory requirements.
• Platform Development: To analyze user experience and improve our services.
• Responsible Gaming: To identify and support members at risk of developing a gambling addiction.

We never sell or share your personal data with third parties for marketing or advertising purposes. Even for onxbet's own internal marketing communications, your consent is obtained — and you can opt out at any time.

Onxbet does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances.

• Payment Processor: Only transaction data is shared with mobile banking services such as bKash, Nagad, and Rocket solely to process deposits and withdrawals.
• KYC Service Provider: Necessary information may be shared with approved third-party verification services for identity verification purposes.
• Legal Obligation: We are legally obligated to provide data in response to a court order or a valid request from law enforcement.
• Audit & Compliance: Certain information may be disclosed when required for audits by licensing authorities.
• Business Transfer: In the event of a change in ownership of onxbet, your information may be transferred to the new owner, but this Privacy Policy will remain in effect.

Onxbet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: Retention for a minimum of 5 years is mandatory under financial regulatory requirements.
• KYC Documents: Retained for the legally required period after account closure (typically 5 years).
• Support Contact: Retained for up to 2 years after the issue is resolved.
• Marketing Communications: Your data will stop being used as soon as you opt out.

Once the applicable retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

The onxbet.ws website uses cookies to enhance your browsing experience. Cookies are small text files stored by your browser. We use the following types of cookies.

You can disable optional cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working. We do not use third-party advertising cookies.

Onxbet believes every member should have full control over their own data. You have the following rights.

To exercise any of these rights, email us at support@onxbet.ws. We will respond to your request within 30 days. In some cases, additional information may be requested to verify your identity.

Onxbet uses industry-leading security technology to protect your data. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication: 2FA is available to add an extra layer of security to your account.
• Regular Audits: Regular system audits are conducted by independent security experts.
• Data Masking: Sensitive details such as payment numbers are partially masked.
• Access Controls: Our staff only have access to the data necessary for their specific roles.
• Data Backup: All data is regularly backed up to encrypted servers.
• Suspicious Activity Monitoring: Our automated system operates 24/7 to detect unusual login attempts or transactions.

Onxbet strictly does not provide services to anyone under the age of 18. Our platform is designed exclusively for adults, and we do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age documents must be submitted as part of the KYC process.
• If any minor's data enters our system, the account will be closed and all associated information permanently deleted as soon as it is identified.
• If a parent or guardian suspects their child has registered on our platform, please contact support@onxbet.ws immediately.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Onxbet may update this Privacy Policy from time to time. Changes may be prompted by the addition of new services, legal updates, or improvements to our practices.

• Important Changes: For significant changes, we will send a notice to your registered email address.
• Minor Changes: For minor updates, only the "Last Updated" date at the top of this page will change.
• Consent: Continued use of our services after a policy update will be considered acceptance of the revised policy.
• Archive: We can provide a copy of any previous version upon request.

Bookmark this page and check back regularly to stay up to date with the latest policy changes.

For any questions, concerns, or complaints about our privacy policy, please reach out directly to our data protection team. We take every message seriously.

• Email: support@onxbet.ws
• Subject Line: Write "Privacy Request" in the subject line so your message reaches the right team quickly.
• Live Chat: Available 24/7 — click the chat icon at the bottom of the page.
• Response time: Usually within 7 business days, or up to 30 days for complex requests.

Thank you for being with onxbet. Your trust is our greatest asset — and protecting it is our highest priority.